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Team Leading

Strong team leadership is essential for providing guidance, direction and instruction among a group of individuals. Our nationally recognised qualification is designed to provide a foundation for development in the role of team leader within a care setting and, on achievement, evidences that the learner has fully understood these key principles.

• Achieve a nationally recognised Level 2 qualification
• Evidence your competency to employers
• Further your personal and professional development
• Learn at a time that suits you -no need to attend college
• Improve your understanding of how to successfully lead a team

What will you Learn.

Workbook 1

Section 1 – Principles of Team Leading
Section 2 – Understand business
Section 3 – Understand how to communicate work-related information
Section 4– Extension Activities

Workbook 2

Section 1 – Understand customers
Section 2 – Understand how to deliver customer service and resolve problems
Section 3 – Understand how to develop working relationships with colleagues
Section 4 – Understand health and safety procedures
Section 5 – Understand how to handle information and mail
Section 6 – Extension activities.

Eligibility Criteria

Aged 19+ (born before 01/09/1999) Aged 19 – 23 Must already have a level 2 in any other subject

Lived in the UK or EU for the past 3 years. This course is available Fully funded if you meet the above criteria

Not on an Apprenticeship